Snow & Ice

Duties & Responsibilities
All service personnel are trained in snow plowing City streets. Main streets are plowed and salted first, followed by secondary streets. Service Department snowplow trucks are prohibited from plowing driveways or towing private vehicles.
Plow removing snow

Useful Tips

  1. Keep sidewalks clear of ice and snow. Please keep in mind that school children depend on walks to be kept clear for walking to and from school. City ordinance 1381.13 (b) requires sidewalks to be cleared within a reasonable time, ordinarily not to exceed 24 hours after a snow storm. 
  2. Residents should pile snow to the left side of their driveway (looking from the street) to help minimize the amount of snow deposited in your driveway when City trucks clear the roadway. 
  3. Clear areas in front of mailboxes to help the post office deliver mail.
  4. Shovel a path from street to fire hydrants.
  5. Do not park vehicles on streets or cul-de-sacs during any snow events.
  6. Do not shovel, plow, or push snow into or across the street. This can cause a traffic hazard and homeowners may be cited, per City ordinance 1381.13 (c).

For More Information

For more information, view the Snow Information Brochure (PDF).

Mailbox Repairs

Inspect your mailbox prior to snow season. Make sure that it is structurally sound (i.e. all screws/nails/bolts are secure; post is in good condition and seated securely, etc.). Generally our snowplows do not hit mailboxes; however, damage occurs from the weight and force of the snow being plowed off the roadway. For more information on proper mailbox installation, view the mailbox specifications (PDF)

If your mailbox was damaged by a city snow plow, please contact the Service Department at 440-835-6432.