Welcome from the Mayor
City of Westlake
27700 Hilliard Blvd.
Westlake, OH 44145
440.871.3300
M – F: 8 a.m. – 5 p.m.








Service Department – Office of Director of Public Service
Westlake City Hall
27700 Hilliard Boulevard
Westlake, OH 44145
Phone: 440.617.4211
Fax: 440.617.4229

Monday – Friday 8 a.m. to 5 p.m.



Service Department – Service Center
741 Bassett Road
Westlake, Ohio 44145
Phone: 440.835.6432
Fax: 440.835.6472

Monday – Friday 7:30 a.m. to 4 p.m.

For an after-hours Service Department emergency:
Please call the Westlake Police Department at 440.871.3311.

The Service Department's overall mission is to ensure a safe and healthy environment for the residents and businesses of Westlake by providing a variety of services with pride, commitment and courtesy.

The department performs a wide range of services including overseeing weekly curbside rubbish and recycling pickup, maintaining and repairing city streets, snow plowing, seasonal curb pickup for leaves and weekly tree limb removal and inspecting and maintaining main sanitary and storm sewer lines in the city right-of-way. In addition, department personnel also maintain Safety Town, the two city-owned cemeteries (Evergreen and Maple Ridge), four city parks and all municipality-owned vehicles and buildings. The Service Department also operates a yard waste composting facility.

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Service Department Staff

Note: Please include name, address and phone number when emailing the Service Department staff. Thank you.

Director of Public Service
Paul J. Quinn III
440.617.4210
Fax: 440.617.4229

Service Center – Administrative Assistant
Maureen Murphy
440.835.6432
Fax: 440.835.6472

Operations Manager
Roads, signals and signs, daily services

Ben Wright
440.835.6432
Fax: 440.835.6472

Urban Forestry/Safety Manager
Forestry, parks, cemeteries, safety standards

Stan Barnard
440.835.6432
Fax: 440.835.6472

Cemetery Administrator
Administrative Assistant

Gayle Hill
440.617.4210
Fax: 440.617.4229

Deputy Director of Public Service
Chris Stuhm
440.835.6432
Fax: 440.835.6472

Services Administrator
Rubbish and recycling collection, sewers, snow plowing, outside contractors daily services

Jon DelMonte
440.835.6432
Fax: 440.835.6472

Administrative Assistant/Dispatcher
This office provides daily support to the Service Department including dispatching personnel in answer to residents' requests. Assistants also log and track all calls, track city vehicles and equipment repairs and maintain a parts inventory, assist customers with leaf humus/wood chip purchases, and track fuel delivered and dispersed for city vehicles and Westlake School vehicles.

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Department Responsibilities

The Service Department's overall mission is to ensure a safe and healthy environment for the residents and businesses of Westlake by providing a variety of services with pride, commitment and courtesy.

The department performs a wide range of services including overseeing weekly curbside rubbish and recycling pickup, maintaining and repairing city streets, snow plowing, seasonal curb pickup for leaves and weekly tree limb removal and inspecting and maintaining main sanitary and storm sewer lines in the city right-of-way. In addition, department personnel also maintain Safety Town, the two city-owned cemeteries (Evergreen and Maple Ridge), four city parks and all municipality-owned vehicles and buildings. The Service Department also operates a yard waste composting facility.

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Pick-up and Recycling Changes

Daily rubbish and recycling pick-up begins at 6 a.m.

- Glass is accepted co-mingled with other recyclable items.
- Glossy inserts are accepted for recycling along with the newspapers and magazines.

For a flyer relating to the transition to Rumpke service, please click here

For a flyer relating to the 2014 Spring Clean-Up, please click here

For the results of the Solid Waste Automation Survey, please click here

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Westlake Service Department Facility

The Westlake Service Garage is located at 741 Bassett Road. The facility is 68,000 square feet and includes administrative offices, a lunch and training room, locker rooms with showers, communications and file storage, division rooms, vehicle storage bay, and an updated vehicle maintenance bay allowing for an improved work environment and enhanced services to the community. This facility was designed to better serve residents by providing personnel with better communications and more efficient access to equipment and resources.
For photos of the facility and the dedication event, click here.



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Forestry

The forestry crew plants, prunes and maintains trees on city properties, tree lawns, medians and rights of way. Each year approximately 200 trees are planted in these areas. The urban forestry manager selects the type of new trees to be planted and, along with the Westlake Tree Commission, works with developers and contractors to save as many existing trees as possible during the construction process. The Tree Commission is made up of citizen volunteers who serve a two-year term.

 

 

Since 1991, Westlake has held the designation of Tree City USA, which it earned by meeting four standards established by the National Arbor Day Foundation and the National Association of State Foresters. Those standards include maintaining a tree commission, a tree care ordinance and a community forestry program, and holding an annual Arbor Day observance.

The city has received high marks for urban forestry from international judging teams in the 2002 America in Bloom competition and again in the 2003 Communities in Bloom contest.

The forestry staff includes four certified arborists. The urban forestry manager is available to consult with residents on trees and landscaping. For his assistance, call the Service Department at 440.835.6432.


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Parks

The parks crew maintains Clague Park, Roman Park, Bradley Road Nature Park and Tri-City Park along with many other city-owned properties. Park activity includes yearly planting of flowers, trees and thousands of bulbs in numerous beds located within city parks. The parks crew also maintains Clague Cabin, city playgrounds and playground equipment, baseball diamonds and city trails.

During the growing season, the crew does weekly mowing of rights-of-way, soccer fields and city properties and handles the annual set-ups for the city's Easter Egg Hunt and Memorial Day parade and 4th of July "Party in the Park" and parade.

In the winter months, workers build and install park benches and wooden trash containers and assemble cooking grills for picnic areas. They also cut and remove dead or hazardous trees and limbs throughout all parks, and install and maintain sprinkler systems for city facilities.

At Bradley Nature Park, new restroom facilities were installed in July, 2009. The surrounding area was landscaped and a water fountain was installed nearby. The fountain accommodates humans and at a lower level it provides a place for pets to get a drink. For photos and details of this project, click here.

 

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Cemeteries  

The city owns and maintains Evergreen and Maple Ridge cemeteries, both of which have interments dating back to the early 1800s. Many veterans, including those who served our country during the Civil War, have found their final resting place in these historic grounds.

The cemetery crew is responsible for all maintenance, burials, head stone installations and yearly flower and tree plantings, as well as maintaining the Porter Road soccer fields.

Evergreen Cemetery holds two special events, an Easter Sunday sunrise service and a Memorial Day wreath placing. Workers also place an American flag at the grave sites of all veterans just prior to Memorial Day.


Grave sites and columbaria are available for sale at Evergreen Cemetery for the following rates:
(Effective August 1, 2009)

  • Single grave, park plan: A-2, B-2, E-2 (2' x 1' x 4" flat headstone)
    Resident: $475

    Non-resident: $950
  • Cremation only – James Rose Memorial Garden (Can accommodate up to two cremains)
    (2' x 1' x 4" headstone)
    Resident: $300
    Non-resident: $600
  • Z-North and Z-South – (must purchase two graves) (One upright marker permitted – 3' x1')
    Resident: 2 for $950
    Non-resident: 2 for $1700
  • Columbarium niche
    Resident: $900
    Non-resident: $1700
  • Opening and closing of Columbarium niche
    $100
  • Opening and closing (full burial)
    Resident: $500
    Non-resident: $900
  • Opening and closing for cremations, babies, and body parts
    Resident: $150
    Non-resident: $300
  • Opening and closing 3 p.m. or later (extra fee)
    $200
  • Opening and closing, Saturday before 12 Noon (extra fee)
    $400
    Saturdays after 12 Noon (Extra Fee) $600
  • Opening and closing, all Sunday and holiday burials (extra fee)
    $750
  • Disinterment of adult
    $800
  • Disinterment of child or cremains
    $250
  • Setting a headstone
    $100 charge

Questions, concerns or scheduling may be directed to cemetery administrator Gayle Hill, 440.617.4211, weekdays between the hours of 8 a.m. and 5 p.m.

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Sewers

The sewer crew inspects, flushes, vacuums, films and repairs the city's sanitary and storm sewer systems and maintains and repairs catch basins and retention basins and removes blockages to creeks and streams. The crew also provides hands-on support to residents for troubleshooting drain issues.




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Roads

The road crew preserves and maintains all city-owned streets and sidewalks to provide safe vehicle and pedestrian travel. Work includes pothole patching, street sweeping and repairing tree lawns, streets, curb gutters and guardrails. The crew also repairs sidewalks and installs concrete or asphalt when needed for special projects. The crew is responsible for yearly traffic control for special events such as the July 4th parade, Celebrate Westlake Race and the Hilliard Boulevard flower box planting day. Workers also annually repaint Safety Town and clear snow from city and school owned-sidewalks.



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Signals & Signs

The sign crew's primary responsibility is the installation and maintenance of all city traffic signs and signals. Additionally, this division provides signage for all city vehicle graphics, changes traffic signal bulbs and hangs all banners and interior /exterior signage for city-owned buildings and parks.

 

 

 


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Building Maintenance

The building maintenance crew maintains and repairs all city-owned facilities. Recent projects include building a new concession and bathroom facility at Roman Park, a gazebo at city hall and a pavilion at the Westlake Recreation Center. The crew is also responsible for the repair and restoration of the Hilliard Boulevard flower boxes.

 

 

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Compost & Yard Waste Recycling Site

The city operates a class IV compost site that accepts all leaves collected through the Service Department's leaf collection program in the fall as a joint venture with the city of Bay Village. Approximately 58,000 yards of leaves are collected yearly.

The leaves are put into wind rows and turned with a large machine called a Scarab. This process greatly reduces the decomposition time and turns the leaves into leaf humus within a six-month cycle. Leaf humus is an excellent soil conditioner to add to gardens and flower beds.

The city's compost site also grinds all branches, logs and tree stumps from weekly brush collection. A tub grinder turns this material into wood chips, which may be used as ground cover in flower beds and around trees.

A machine screens all leaf humus to remove debris. Leaf humus and wood chips are sold in quantities ranging from a bushel to over 100 yards. For all pricing and delivery information please click here.

The compost site processes and sells more than 6,000 yards of both leaf humus and wood chips yearly and also provides topsoil for city projects.

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Vehicle Maintenance

The vehicle maintenance crew provides repair service for equipment and more than 300 city vehicles, including all police and fire vehicles. Maintenance includes routine oil changes, brake repairs, tune-ups, engine performance repairs, muffler systems and body work. The crew also performs in-house fabrication for all metal working needs.

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Snow & Ice

All service personnel are trained in snow plowing city streets. Main streets are plowed and salted first, followed by secondary streets. Service department snowplow trucks are prohibited from plowing driveways or towing private vehicles.

 

 

 

 

USEFUL TIPS:

  • Clear areas in front of mailboxes to help the post office deliver mail.
  • Shovel a path from street to fire hydrants.
  • Do not park vehicles on streets or cul-de-sacs during any snow events.
  • Do not shovel, plow or push snow into or across street—this can cause a traffic hazard and homeowners may be cited.
  • For more infomation Click Here

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Computer & Household Hazardous Waste Collections

Westlake Service Department supervises these annual collections:

    These collections take place during designated times only.

  • 2015 Computer Round-Ups:
    Spring collection
    April 13 – April 17, from 8 a.m. – 6 p.m.
    April 18, from 7:30 a.m. - 12 p.m.

    Fall collection
    August 10 – August 14, from - 8 a.m. - 6 p.m.
    August 15, from 7:30 a.m. - 12 p.m.

    For items accepted at Computer Round-Ups, click here.

  • 2015 Household Hazardous Waste Round Ups:
    Spring collection
    May 4 – May 8, from 8 a.m. - 6 p.m.
    May 9, from 7:30 a.m. - 12 p.m.

    Fall collection
    September. 21 – September 25, from 8 a.m. - 6 p.m.
    September 26, from 7:30 a.m. - 12 p.m.

    For materials accepted at Household Hazardous Waste Round-Ups, click here.

Cuyahoga County Hazardous Waste Brochure - To access a Cuyahoga County Solid Waste District brochure on hazardous waste materials, click here.

Cuyahoga County Solid Waste District – For information on reducing, reusing, and recycling waste as well as County Solid Waste District collection schedules visit the SWD website, www.cuyahogaswd.org.

All Year Computer Drop-off Location (Not Westlake supervised)
RET3 Job Corp
1814 East 40th Street, Cleveland, OH 44103
Hours: 8 a.m – 3 p.m.
Phone: 216.361.9991
Website: www.ret3.org

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Waste Oil Drop Off

Waste oil may be dropped off at the Westlake Service Center only during business hours. For details, click here.

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