Social Services

The Outreach Coordinator offers an array of services and referrals to all residents of the community no matter what type of difficulty they are experiencing.  According to the most recent estimates provided by the U.S. Census Bureau, 5.4% of Westlake residents, 1,744 people, live in poverty. 

All social service inquiries are completely confidential.  In addition, various types of assistance are available to older adults and low-income residents who meet program qualifications.  This assistance includes transportation services, a food pantry, prescription drug program and referrals for other types of assistance. 

The Outreach Coordinator has a section in our monthly Fifty Plus newsletter that includes updates about social services, including seasonal or special programs. They are not limited to seniors.
View monthly newsletter
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Assistive Devices

The Community Services Department has wheelchairs and walkers available to loan.  Call 440-899-3544 for more information and to reserve.

Are You OK?TM Home Calling Service

Community Services works with the Police Department to manage the free home check calling service Are You Okay?TM for senior citizens and other qualified residents.

Participants in the city receive a daily call to check on their welfare. If the call is not answered, the Police Department is notified and an officer is dispatched to the home to conduct a personal check-in visit.

To register or see if you qualify, please contact us.
Senior Citizen

Smoke Detector Program

The Outreach Coordinator works with the Westlake Fire Department to identify and place smoke detectors and carbon monoxide detectors in households in Westlake that meet the Smoke Detector Program criteria.
Smoke and CO Detector Program details

Food Pantry

Our Food Pantry provides a monthly emergency three-day supply of non-perishable food, holiday baskets at Easter, Thanksgiving and Christmas and other emergency needs.

How to Receive Help

Are you a Westlake resident in need of food?

Please complete the Food Program Application along with the Food Selection Form and deliver it to the Outreach Coordinator. 
Download Food Program Instructions and Information (PDF)
Download Food Client Qualification and Information Form (PDF)
Download Food Selection Form (PDF)

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How to Donate to the Food Pantry

You may make a donation of non-perishable food items and drop off at Westlake Community Services during our normal business hours.  

We also publish special requests in our Fifty Plus newsletter and in social media.

NOTE: We are not permitted to distribute expired food. Please always check dates before making a donation.  
Download Food Pantry Donation Flyer (PDF)  

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Join the "Circle of 12"
The businesses and organizations in our community are so very generous when we have our holiday basket distribution and when we issue special requests.  To help our Food Pantry meet the needs in our community throughout the year, companies and groups are invited to consider our Outreach Coordinator’s “Circle of 12” by committing to hold one food drive in a specific month during the year. The drives can be held internally, associated with a special event, or open to the public. The number of organizations participating in the program is not limited.

Volunteer & Service Opportunities

If you are interested in volunteering or earning service hours assisting with the Food Pantry, preparing for the holiday distributions, or special opportunities, please give us a call at 440-899-3544.  

Download Volunteer Opportunities List (PDF)

Download Adult Volunteer Application (PDF)