News Flash

Service Department

Posted on: August 5, 2020

Helpful tips for power outages

Nearly everyone has experienced a power outage at home or at their office. Generally speaking, these events typically are little more than a temporary inconvenience. However, there are some safety concerns that come up when the power goes down. 


FirstEnergy has compiled a list of tips for what to do in the event of a power outage, who to contact when the power goes out and how to find information about estimated restoration times. The list includes tips for home generator safety, what to do if you see a downed power line and how to report an outage. 


Read the full list of Tips for Power Outages here


For information about estimated restoration times during an outage, visit FirstEnergy’s 24/7 Power Center at www.firstenergycorp.com/outages to view outage maps and access other useful information. Additionally, FirstEnergy customers can get restoration time estimates by:
• Logging into your FirstEnergy account for the latest status update on your reported outage.
• Calling 888-LIGHTSS (888-544-4877) or by texting STAT to 544487.
• Or, during significant outages, check for updates on Twitter and Facebook.

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